Free Customized Hold Music for Phone Systems by Centex Telecom
Does hold music for phone systems really make a difference? Yes, it does!!!
According to North American Telecommunications Association, companies which provide hold music for their customers, increased hold times by up to 30 seconds and up to 3 minutes when pairing informational messages with hold music for their phone system. Furthermore, providing customers with a customized message in addition to hold music provides businesses with an opportunity to generate interest in their products and services. According to a study performed by US West, businesses increased caller retention by up to 40%, inquiries by 15% and service inquiries by 12% when they paired a customized message with their hold music.
Centex Telecom has partnered with Studio Productions to create one free, customized hold music program for our clients’ phone systems. Studio Productions offers a wide range of hold music options and professional recording capabilities. This allows our clients the opportunity to enhance their hold music with important upcoming events, specials and other information that our clients customers will find beneficial. Our free hold music for phone systems program allows our clients to capitalize on a captive audience during the time that the customer is waiting for service. In essence, they are still providing quality information and service to their customers utilizing their phone system.
Contact Centex Telecom today to discuss hold music options for your phone system.